Hehe Bet's Privacy Policy — how your information is kept secure

hehe bet believes that user privacy is a fundamental right. When we collect your information, we only gather what is strictly necessary to deliver our services. Collecting excessive or unnecessary data goes against our principles.

This Privacy Policy tells you: what data we collect, why we collect it, how long we keep it, and how it is protected. This policy is aligned with international data protection law (GDPR) and current best practices.

hehe bet-by creating an account or using the platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, please contact us before continuing to use the platform.

hehe bet Two types of information are collected — what you provide directly, and what is gathered automatically while you use the platform.

Information You Provide Directly

Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• Log Data: Login time, IP address, page views, and session duration.
• Cookies & Tracking: To improve your experience on the platform.
• Betting History: To analyze your betting patterns and preferences.

hehe bet Collected data is used only for specific purposes. The full list is provided below:

• Service Delivery: Managing accounts, enabling betting features, and processing payments.
• Security: Detecting and preventing fraud, and keeping accounts secure.
• Legal Obligations: To meet the requirements set by the licensing authority.
• Service Improvement: Analyzing user experience to improve the platform.
• Contact: Sending important updates, security alerts, and support messages.
• Promotions (with consent): Sending bonus offers and promotional messages.
• Responsible Gaming: Identifying problematic betting patterns to provide appropriate support.

hehe bet Cookies and similar tracking technologies are used on our website and app. Cookies are small text files stored on your device.

Cookie Types

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Performance Cookies: To monitor site load speed and identify areas that need improvement.
• Functional Cookies: For your language preferences and personalized experience.
• Analytics Cookies: To understand which pages are most visited — no personally identifiable information is involved.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

hehe bet We only share data with third parties in the following limited circumstances:

• Payment Processors: To process transactions with Mobile Pay, Nagad, Rocket, and our banking partners. Only the necessary information is shared.
• KYC Verification Services: With licensed third parties for identity verification purposes.
• Law Enforcement Agencies: Under court order or legal obligation.
• Licensing Authority: When required to provide information by a regulatory authority.

hehe bet We follow the highest industry standards to protect your data. Here is an overview of our security measures:

Our servers are hosted in data centers certified to the international ISO 27001 standard. Independent security experts conduct penetration testing every 6 months.

In the event of a data breach, the relevant authorities will be notified within 72 hours as required by law, and affected users will be informed without delay.

hehe bet-every registered user has the following rights over their own data:

To exercise any of these rights, email us at support@hehebet.bet. We will respond within 30 days of receiving your request.

hehe bet No data is retained beyond what is necessary. Below are the retention periods for each type of information:

• Account Information: For the duration of active account + 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Log Files: 12 months.
• Marketing Information: Immediately upon unsubscribing.
• Support Conversations: 2 years.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

hehe bet's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has provided personal information, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using this platform, please contact us immediately at support@hehebet.bet.

hehe bet This Privacy Policy may be updated from time to time. Before any significant changes are made, we will:

• We will send a notice to your registered email address.
• We will display a notice on the platform.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes takes effect as acceptance of the updated policy. We recommend reviewing it regularly.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

• Email: support@hehebet.bet
• Live Chat: Directly from any page on the platform.
• Response Time: General requests: 24–48 hours; data rights requests: within 30 days.

We offer support in Bangla — ask us anything in your language and we'll respond in Bangla.